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Notifications & Subscriptions

Families are automatically signed up to receive communication from their child's school, teachers, and Bloomfield Hills Schools (Wednesday Web News & Important Notices - including school cancellations). In order to receive emails, telephone calls, and even text messages, all you have to do is maintain your contact information and manage your personal preferences. If you wish not to receive these newsletters, simply "opt-out" when you receive the first newsletter (an option at the bottom of every email we send).

FAMILIES: Modifying Your Contact Preferences (emails, phone calls, text messages)

  •  Login to Parent Portal (if you are unsure of your login, use the "Need Your Login Information?" link below the login button)
  • Then, select a child from the list of students in your household:

     
  • Click the “Communicate with your child’s school” link:

     
  • You will be sent to our notification system and automatically logged in.  The first time you login, the system will ask a few questions.  This will only happen the first time you login.  Once in, click on your initials in the top, left corner:


     
  • Click on “Notifications” from the menu:



     
  • Make your notification preference selections by checking all of the items you want and leaving unchecked any you do not want:

STUDENTS: Modifying Your Contact Preferences (emails, phone calls, text messages)

 
  • Step One: Login to Student Portal

  • Step Two: Select your profile.

     
  • Step Three: Click the “Communicate with your teacher” link:


     
  • Step Four: You will be sent to our notification system and automatically logged in.  The first time you login, the system will ask a few questions.  This will only happen the first time you login.  Once in, click on your initials in the top, left corner:


     
  • Click on “Notifications” from the menu:



     
  • Make your notification preference selections by checking all of the items you want and leaving unchecked any you do not want:

BHS STAFF: Modifying Your Contact Preferences (emails, phone calls, text messages)

To ensure you will receive staff notification messages from Q Communications (such as school closures, snow days, emergency notifications, etc.) please verify your mobile phone number is accurate in Q Communications by:

1. Logging into Mistar at https://webconnect.bloomfield.org/q/Home/LoginDS
    -All staff can login to MISTAR using your Bloomfield login credentials
    -The user name is your first initial, last name and the password is your Bloomfield network password

2. Select Menu > Communications > Q Communications from the upper left corner



3. Q Communications will open in a new window. Hover over your initials in the upper left corner and select the "wheel" icon.



4. Look under "Add Mobile Number"

    (a) If your correct cell phone number is listed under "Add Mobile Number", you are all set to receive text notifications.
    (b) If what's entered for your Mobile Number is incorrect or blank, you'll need to update it within the online direct deposit HR system (Q Communications syncs with this system). Please see below after step 5 for how to update your mobile number in the HR system.

 

5. To set the notifications you receive, select "Notifications" from the upper left corner and check the applicable boxes.

Note: For School Closure notifications select options under "Group Announcements"


How to update your mobile number in the online HR direct deposit system:

1. Visit https://bloomfield.mipeer.org

2. Enter your employee ID number and password. If you do not know your employee ID:
    (a) You can obtain that number from your AESOP home page (listed as Alternate Login ID)
    (b) You can email an HR team member with 'Employee ID' in the subject line


3. Once logged in, select "Home Address".



4. Select "Edit" in the lower right corner.


5. Update/input your Cell Phone Number. (Please note: all phone numbers must be unique.  If you use your cell number as your home number, please do not enter it twice - otherwise, the system will not know how to use your number)

6. Select "Save" in the lower right corner.




7. Select "Logoff" in the upper right corner.

8. After 2 business days, login to MiStar and follow the MiStar steps 1-4 above to verify your Mobile Number is present.

9. If your Mobile Number is still not present after this time, please email Communications@bloomfield.org.

Updating Your Communication Language Preferences

 

Our latest My Bloomfield upgrade now has the ability to send messages in the language of your choice. If you wish to receive messages from the district, school, or your child's teacher in a language other than English, please follow these instructions. Please note: messages are written in English and, depending on the language, may have varying translation outcomes.  Some languages are easier to automate language translation. There will always be the option to view the message in English.
 

  • Step One: Login to Parent Portal

  • Step Two: click the “My Information” link in the top, right corner.


     
  • Step Three: select the parent/guardian you wish to modify.

 

  • Step Four: Modify your primary language preference and then hit the “submit” button in the top, left corner.

How to Subscribe/Unsubscribe to Weekly Email Newsletters

You have the option to subscribe to receive weekly email newsletters from other schools, Recreation, Special Education, Latchkey/Kidz Zone, and more! Please follow the steps below to sign up:

  • Login to your My Bloomfield account:
     
    • Parents/Guardians use their Parent Portal PIN and password.
    • Students use their Bloomfield login credentials.
    • Staff use their Bloomfield login credentials.
       
  • If you are not a current family of a student or a staff member and do not have an account, click the “create new account” link on the My Bloomfield login page. Please only create a new account if you are not a parent/guardian, student, or staff. When duplicate accounts are created, the subscription settings may not work. All BHS parents/guardians, students, and staff have accounts created for them already.

How to Subscribe:

  • Hover your mouse over your name in the top left hand corner of your browser window, and select "Notifications" from the drop down menu.
  • A window will appear with the email lists you are currently subscribed to.
  • To add an email subscription, select the green "+subscription" button.
    Note: Disregard the "Manager other subscription" gray button, as we do not use this feature.
  • Select the "+" sign next to the left of the list name you'd like to subscribe to.
  • Select the check box next to your email address under that list name to subscribe.
  • Follow these two steps for any other email lists you'd like to subscribe to.
  • Select the "Add" button.

 

  • Click "save" button in the lower right corner.
  • You are now subscribed to these email lists.

How to Unsubscribe:

  • If you'd like to unsubscribe to a list, select the "+" sign to the left of the list name.
  • Select the check box next to your email address under that list name.
  • Follow these two steps for any other email lists you'd like to unsubscribe from.
  • Select the "Save" button in the lower right corner.

Not receiving the emails you signed up for? Check out the below tab for some troubleshooting tips!

Updating Your Contact Information (phone, email, address)

  • If you'd like to update your address, please contact our Student Services team to scheduled an appointment at StudentServices@bloomfield.org or 248.341.6390. Address updates must be done in person with documented verification. For phone and email updates, please proceed to Step One below.
     
  • Step One: Login to Parent Portal

  • Step Two: click the “My Information” link in the top, right corner.


     
  • Step Three: select the parent/guardian you wish to modify, click the "Edit" button on the far right side.


     
  • Step Four: Modify contact information and directory preferences and then hit the “submit” button in the top, left corner.

Not Receiving Emails? Check Out these Troubleshooting Tips!

Some email providers flag BHS emails as SPAM or JUNK. Below are some quick, simple troubleshooting steps you can follow to locate these emails and ensure they make their way to your Inbox moving forward:

1. Check your SPAM and JUNK folders

2. Search  for "noreply@bloomfieldhills.myenotice.com" (or the title of the email if you know it)

3. Once you find the emails, please add noreply@bloomfieldhills.myenotice.com to your "Approved Senders" or "Safe Senders" list by following these directions:

How to Add Emails to Safe Senders List

If you are still unable to find the emails after following these steps, please email Communications@bloomfield.org and we will look into this further for you. 

What do the Notification Types Mean and When are Notifications Sent?

 

First, it’s important to note that all announcements (aside from the “emergency” category) observe what are called Quiet Hours. Quiet Hours are between the hours of 11 p.m. and 5 a.m. Messages sent during that time will be held until after 5 a.m. This allows everyone to disconnect between 11.p.m. and 5 a.m., regardless of notification preferences.

  • “Direct Message Received” is a message between you and one other person.  If you sign up to receive notifications via email or text, you will be able to reply via that email or by text without having to go back to the system to respond.  In this way, two people can have a text message conversation without ever coming back into the system.  (Individual fees and data rates may apply - check with your carrier for more information.)
     
  • “General District Announcements” will range from school cancellation notices to general reminders.  Most announcements, however, will be of a more “immediate” nature, since the district utilizes the weekly email newsletter as the main communication tool for most notices.  If you wish to be notified when school is cancelled due to weather or other circumstances, you will want to be sure to sign up for “General District Announcements” in your preferred form.  As General District Announcements observe Quiet Hours (see above), school cancellation notices are unlikely to be issued between the hours of 11 p.m. and  5 a.m.  While we do our best to notify families as soon as possible, it is likely that snow day notices will not be issued until just after 5 am, when the roads have been fully assessed.
     
  • “General School Announcements” will be important notices from your child’s school.  Schools also utilize weekly email newsletters to communicate information and so these notices are likely to be time-sensitive and important.
     
  • “Class Announcements” are much like the school announcements, but are likely to be more frequent if the teacher is using this service regularly.
     
  • “Group Announcements” are for groups that are formed on this tool without a class.  For example, groups may form around clubs and sports (Tennis Team, Forensics, Model UN, etc.) and each group will determine how to best use the announcements feature to keep members updated (ie. “no practice today” or “please arrive at 9 a.m. instead of 8:30 a.m.).
     
  • Lunch Balance & Attendance notifications: These notices are only sent when triggered.  If a lunch account falls into a negative balance or has a balance between $0.01 and $4.99, an automated message will be sent.  If a BHHS student has an unexcused absence, the system will send an automated notice.
     
  • “Emergency Announcements” is a category we hope never to use.  This category not only overrides our “quiet hours” (11 p.m. - 5 a.m.), but it overrides your ability to “opt out” of receiving messages.  This category is reserved for emergency situations that have a direct and immediate impact on student and staff safety.

Community Emergency Notification System

Welcome to the Community Emergency Notification System for Bloomfield Hills Schools!  This system is for community members who do not have children in our schools but wish to receive emergency notices from the district such as snow day notices (typically sent at 5 am), health alerts, and more.  Thank you for your participation in maintaining an informed and safe community!

To sign up for our Community Emergency Notification System, please enter a valid email address below.

If you are unable to find what you are looking for above, please email Communications@bloomfield.org and a member of our team will get back to you as soon as possible.