Bloomfield Hills Schools has created the following series of steps to identify how to get questions answered, how to resolve problems, and how to share comments and suggestions.
Following these steps will help answer the question or resolve the problem in the shortest amount of time possible.
It would be best for the parent, guardian or community member to start with the teacher, coach, or program leader to see if the issue can be resolved at that level. That will speed the resolution of most issues.
When there is a concern, the first step should always be to communicate directly with the person in charge of the class or program. If step one does not resolve the issue or clarify the rationale, step two is to contact the school administrator in charge or the direct supervisor. The easiest way to communicate is via email.
When a concern is raised to a supervisor, in order to investigate the situation that supervisor must speak directly with the teacher, coach, or program leader.