Tech Help

The Information Technology department of Bloomfield Hills Schools assumes a pivotal role in providing comprehensive technology support, ensuring seamless maintenance, efficient installation, and effective management of technological infrastructure across the entire district. This encompasses not only the intricate realm of telecommunication systems, encompassing telephone networks and voice mail systems, but also extends to encompassing reliable and optimized Internet access.

Our dedicated team of technology experts works diligently to guarantee that the district's technological landscape remains at the forefront of innovation and functionality. From troubleshooting and technical assistance to the intricate orchestration of network resources, we are committed to empowering educators, students, and staff with a cutting-edge technological environment conducive to enriched learning experiences and streamlined administrative processes.

Need Assistance?

Contact the BHS Help Desk at BHSTech@bloomfield.org, Monday through Friday from 7 a.m. - 4 p.m.

Registration Agreements

Acceptable Use Policy
Technology Expectations & Responsibilities
Google Apps for Education Accounts
Lending Agreement/Permission for District Devices

View Registration Agreements

Bring Your Own Device (BYOD) Specifications
Internet Safety Precautions

Bring Your Own Device (BYOD) Specifications

The following lists include the generally accepted recommended standards for bring-your-own-devices. Currently available specifications can change rapidly -- the lists provided below are not meant to be a comprehensive or exhaustive list of components, but serve as a guideline around which to plan purchases or provision of devices.

No user will be penalized for devices not meeting these recommendations, although their working experience may be impacted if a device is below any of these recommendations.

Additional requirements may exist for specific classes and courses. It is recommended to consult with faculty to determine if any additional or different requirements may exist.

Hardware

Processor: 1 GHz or faster (Intel, AMD, or ARM)
Memory: 4 GBs or more
Screen size/resolution: 9", 1024 x 768 or better
Wireless network connectivity (801.11b, g, n, or ac)

Software

Platform-dependent Operating System
- Windows 7 or later
- Mac OS X 10.6 or later
- Chrome OS
- Android 4 or later
- iOS 7 or later
Office productivity suite
Web browser
Anti-virus utility

Internet Safety Precautions

Data and Information

Keep passwords private. Never share you passwords with anyone.
Use only your log-in name and email address when chatting or sending email. Never give out personal information such as your name, address, or phone number.
Always delete unknown email attachments without opening them.
Nothing you write, post, or upload on the Internet is completely private ---including email, photos, or posts.

Personal Safety and Privacy

Do not share photos or information about yourself, your family, school, or your home with people you meet online.
Not everyone you meet on-line is who they claim to be.
Do not meet someone you met on-line or have them visit you without permission from your parents.
If a person writes something that is mean or makes you feel uncomfortable, do not respond and tell a trusted adult such a parent, guardian, counselor, or teacher.

Additional Resources

What should I do if I think my account or device has been compromised?

Step One

Use another device that isn’t tied to your home network or system to change all passwords - especially critical passwords such as bank accounts and other systems that contain financial information. It is also important to enable two-factor authentication wherever possible and sign up for new email accounts to utilize as password recovery and verification emails within each account.

Never utilize the same password across multiple accounts.
Do not save passwords within the browser. Instead, use password reminder/manager tools that are available to keep passwords secure.
We do not recommend linking any personal accounts (such as Amazon, iTunes, etc.) to a district email account. District-provided email accounts are for educational use only.
Consider using passwords that are strong, yet easy to remember - like full sentences.
If personal information, identity theft occurred, please visit the Federal Trade Commission for additional support and information.

Two Girls sitting on a green chair with laptops on desk in front of them

In This Section

Tech Help

Registration Agreements

Bring Your Own Device (BYOD) Specifications

Internet Safety Precautions

What should I do if I think my account or device has been compromised?

Step One

Step Two

Step Three

Step Four

Additional Tips